Job Detail

Job Description

Description
• Provide excellent customer service while speaking with customers and technicians, in accordance with training

• Manage incoming email and calls from our vendors, customers, and our technicians.

• Manage vendors, technicians and the assigned vendor and explain the incoming request

Skills/Competencies

• Able to work under pressure and handle multiple requests

• Multi-tasking and Attention to detail are required

• This position requires sitting at a workstation carrying out a variety of both manual and computerized data entry and processing tasks

Skills

• Able to work under pressure and handle multiple requests

• Multi-tasking and Attention to detail are required

• This position requires sitting at a workstation carrying out a variety of both manual and computerized data entry and processing tasks

Qualifications

• Diploma or equivalent

• Experience in sales and customer service preferred

• Computer literate

• Excellent communication skills

• Good organizational and time management skills

Skills Required

• Communication Skills