Description
• Provide excellent customer service while speaking with customers and technicians, in accordance with training
• Manage incoming email and calls from our vendors, customers, and our technicians.
• Manage vendors, technicians and the assigned vendor and explain the incoming request
Skills/Competencies
• Able to work under pressure and handle multiple requests
• Multi-tasking and Attention to detail are required
• This position requires sitting at a workstation carrying out a variety of both manual and computerized data entry and processing tasks
Skills
• Able to work under pressure and handle multiple requests
• Multi-tasking and Attention to detail are required
• This position requires sitting at a workstation carrying out a variety of both manual and computerized data entry and processing tasks
Qualifications
• Diploma or equivalent
• Experience in sales and customer service preferred
• Computer literate
• Excellent communication skills
• Good organizational and time management skills
e develop world-class custom software development services for startups, small-to-midsize (SMB), and enterprise-size businesses. Read More
