Sales Training

SALES TRAINING

Sales Training Course -

Lesson 2 

• Defining the Sales Process 
• Types of Sales
• Common Sales Approaches
• Glossary of Common Sales Terms    

Sales Training Course - Lesson 3 

• Getting Prepared to Make the Call 
• Identifying your Contact Person
• Performing a Needs Analysis
• Creating Potential Solutions

Sales Training Course - Lesson 4 

• Creative Openings 
• A Basic Opening for Warm Calls
• Warming up Cold Calls
• Using the Referral Opening

Sales Training Course - Lesson 5 

• Active Listening 
• The Importance of Active Listening
• Minimal Encouragers
• Restating and Paraphrasing to Gain Commitment

    
Sales Training Course - Lesson 6 

• Delivering Presentations that SELL 
• Features and Benefits Matched to Customer Need
• Outlining your Unique Selling Proposition
• The Burning Question that Every Customer Wants Answered    

Sales Training Course - Lesson 7 

• Managing the Sale 
• Sales Psychology 101
• Leading Representational Bias
• Tie-Downs
• Tag-Ons
• Competing Without Competing on Price
• Maintaining Your Professionalism

Sales Training Course - Lesson 8 

• Handling Objections 
• Common Types of Objections
• Basic Strategies
• Advanced Strategies    

Sales Training Course - Lesson 9 

• Cross Selling and Upselling 
• What is Cross Selling?
• What is Upselling?
• Cross Selling and upselling are tremendously important for 3 reasons
• Cross Selling and Upselling Opportunities

Sales Training Course - Lesson 10 

• Closing the Sale 
• Understanding when it's Time to Close
• Powerful Closing Techniques
• Things to Remember

    
Sales Training Course - Lesson 11 

• Following Up 
• Thank-you Notes
• Resolving Customer Service Issues
• Staying in Touch

Sales Training Course - Lesson 12 

• Setting Goals 
• The Importance of Sales Goals
• Setting SMART Goals    

Sales Training Course - Lesson 13 

• Managing Your Pipeline 
• What is a Sales Pipeline
• The Stages from Prospect to Customer
• How to Determine Your Prospects Stage
• We share our experiences

Sales Training Course - Lesson 14 

• Wrapping Up 
• Words from the Wise
• Action Plans
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