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Lead, Learning And Development at Greyworth Business Solutions

JOB PURPOSE

To define and ensure the delivery  of learning & development programs across the group, identification and planning of learning & development requirements,

supporting employees participating in external learning program and ensuring the development and maintenance of robust learning & development systems and processes.

The Job holder is responsible for leading the learning and development team in the design and delivery of quality learning and development solutions that meet individual and organizational needs.

KEY ACCOUNTABILITIES

Key Result Areas

Activity Detailing (What are the key activities undertaken to achieve the desired end results)

Measurement Criteria (what are the Key performance indicators for evaluating success of target achievement)

People Development - Lead the development of all soft skills training, including career development activities in line with the HR strategy.

Lead and oversee the culture of continuous learning  & development of employees in line with business goals

Perform training needs analysis in conjunction with line managers, identify skill gaps and create training interventions programs

Evaluate learning and development activities to ensure transfer of learning and impact on individual, team and organizational performance.

Develop and organize training manuals, multimedia visual aids, and other educational materials.

Design annual training calendar ensuring full completion within targeted timescales

-              Quality of training content developed

-              Accurate documentation of employee training needs analysis

-              % increase in employee performance post-training

-              Successful completion of training interventions

-              Timely completion of training calendar

-              Learning & Development Systems & Process     

-              Lead the development and implementation of Learning & Development Strategies, Plans and Policies

-              Coordinate implementation of L&D plans against agreed timelines, budget and reporting against agreed performance measures.

-              Manage the implementation of L&D plans & strategies by maximizing internal resources and contracting with external partners when required.

-              Review L&D policies & processes and provide recommendations for continuous improvement

-              Design induction programs for new hires, conduct orientation sessions & arrange on the job training where necessary

-              Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.        

-              Deliver L&D programs at agreed timelines

-              Employee survey rating on training effectiveness

-              Adherence to L&D processes

Information Management & Reporting

-              Monitoring and evaluating L&D activities, keeping up-to-date records of all training hours per employee

-              Monitoring and evaluation of both structured and informal methods used; making continuous improvements in the approach, process and methods as appropriate;

-              Keep track of employee performance before & after training interventions

-              Keep record of training attendance, post training evaluation surveys and feedback from employees

-              Establish systems to produce regular reports on learning & development metrics.           

-              Accurate  & updated L&D dashboard

-              Routine Departmental reports (Weekly and Monthly)

SKILLS & KNOWLEDGE

Educational Qualification & Functional/Technical Skill or Certification 

-              University degree in Human Resource Management, Industrial Relations, Business Administration or a related field.

-              Professional Training Certification

-              Proficiency in training delivery

-              Proficiency in Microsoft Office suite

RELEVANT EXPERIENCE

-              Minimum of 3 years’ experience in Learning & Development, Organizational Development , Human Resources or a similar job function

ROLE COMPETENCY

Communication: The ability to clearly convey information and ideas, assimilate information very quickly, select the most appropriate method of communication, and establish effective interpersonal relationships with key internal and external stakeholders.

Influence: The ability to convince, persuade, influence or impress others towards a point of view

Adaptability: Demonstrated ability and willingness to change ideas, try different approaches and maintain professionalism and flexibility.   

Concern for Quality: Demonstrated ability in identifying and maintaining standards that meets business needs, together with a desire for accuracy in the workplace.        

Relationship Building: Establishes rapport easily & builds & maintains effective working relationships with peers, team members & others.

Behavioral: Action Orientation, Initiative, Analytical, Leadership, Professionalism, Integrity.

Mode of  Application:

Interested applicants should send CV to gwbs@yahoo.com

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