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Communications & Brand Management Officer at StreSERT Services Limited

Our Client is a leader in the Credit Bureau Sector.

As a result of growth, the role of a communications & Brand Management Officer has become vacant.

Job Objective

  • Create and maintain a company-wide brand management and communication strategy for external communications with emphasis on brand recognition and customer satisfaction
  • Lead implementation of the strategy
  • Oversee the use of CRC’s brand identity

Roles and Responsibilities

  • Manage the development and production of web and print-based materials
  • Manage and provide content and direction for communication via the website, social media
  • outlets, print, and other communication channels.
  • Work with and provide support to the operations and technology team to develop effective publicity materials, technical publications including reports and training materials as may be required
  • Develop effective communications mechanisms to ensure that news and events are known internally and publicised externally as appropriate
  • Continuously monitor, measure, and improve the effectiveness of communication initiatives.
  • Create and send out press releases for new products and services
  • Manage and provide content for CRC’s periodic newsletters and magazines; Create and manage release dates for recurring publications
  • Monitor news and information about CRC, the credit bureau sector, credits and financial services industry as a whole
  • Other roles as may be assigned by the Head, Business Development
  • Key Performance Indicators
  • Effectiveness of communication channels
  • Marketing/communication expenses vs. budget
  • Timeliness of communication of events
  • Level of CRC’s brand recognition
  • Timeliness and quality of publications

Required Skills and Competencies;

  • Functional Competencies
  • IT Skills
  • Strong interpersonal skills
  • Information gathering & analysis

Organisational Competencies

  • Oral Communication
  • Written Communication
  • Organisational Awareness
  • Leadership

Knowledge

  • Strong knowledge and understanding of current trends in digital media/social media
  • Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally
  • Familiarity with public relations strategies and brand development and standards

Attributes

  • Teamwork and Collaboration
  • Confident communicator and presenter
  • Superior project management and time management skills
  • Innovation & Creativity
  • Integrity
  • Interpersonal skills
  • Experience
  • Minimum of 3 years’ post qualification
  • Experience preferably in a similar function

 Qualifications

A good University Degree in English, Journalism, Marketing, Public relations or Communications.

Mode of Application

Qualified applicants with the required basic experience should forward CVs to ‘recruitment@stresertservices.com’ using CBMO’ as subject of mails before 27th June, 2018.

Only candidates who meet the qualifications listed above will be contacted for interviews

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