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Merchant Acquisition & Payments Specialist at Accion Microfinance Bank Limited

Summary/Objective

  • The Channel Officer, will be responsible for deployment of POS, MCash, Accion instant Pay channels and collections channels for low cost liability generation for the bank.

Essential Functions
Acquisition:

  • Manage the Accion NIP/ POS/MCash product of the bank to ensure liability generation and profitability
  • Constant liaison with IT, NIBSS, Operations and all stakeholders to ensure 99.99% uptime of the Accion NIP Product
  • Manager the web acquisition business of the bank
  • Maintain physical custody of the bank’s POS Terminals and accessories allocated to customers
  • Daily monitoring of Merchant transactions on the CTMS
  • Provision of regular technical training to POS Support Officers
  • Liaise with payment terminal service providers (PTSPs) and other support vendors for efficient set-up and support of the bank’s POS
  • Provide MCash/POS product support for both internal and external customers
  • Deployment of other liability generation products available in the industry like Western Union Money Transfer.

ePayments:

  • Liaise with Branches to secure new remittance and payments Mandates
  • Liaising with Operations Department for the creation of users profiles
  • Training and re-training of end users and Account Officers for marketing and deployment of the ePayments channels
  • Provide first level support to branches
  • Coordinates collection channels like Schools, Public utilities, TV and Other Collections including States & Federal Taxes (IGR/FIRS).

Qualification and Experience
Degrees & Education:

  • Bachelor’s degree in Computer Sciences /Engineering or equivalent or specific relevant experience.

Knowledge & Experience:

  • 5 years of experience in banking system and/or 3 years of experience as Merchant Acquiring Officer.
  • Good Knowledge of ATM, POS, MCash etc
  • Good knowledge of information technology is very important in order to interact with different applications, especially Microsoft tools.

Key Performance Measures

  • Number of MCash and Web Merchants
  • % of transactions on the ePayments platforms
  • Fee revenue from POS/MCash and ePayments platform
  • % Growth on transaction value and volume
  • % Availability of the ePayments Platforms
  • % of Active POS Terminals.

Mode of Application

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