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Customer Service Analyst at StudyLocal Nigeria

Job Details:

  • A Customer Service Analyst analyzes a customer service department’s operations and provides recommendations on ways to improve productivity and customer satisfaction levels.
  • Using various data such as customer satisfaction StudyLocal reports,StudyLocal  surveys and complaint logs,
  • Customer Service Analysts are able to develop strategies and techniques to enhance the service department’s effectiveness.
  • They may also work directly with customers helping to troubleshoot issues and resolve customer dissatisfaction.

Job Requirements:

1.Clear Communication Skills

2.Time Management Skills

3.Marketing skills

Deadlines: 1- 31days

Mode of Application: CV should be sent to this

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