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Customer Service/Support Agents at RN LImited

Available Slot: 6

Job Description

Essential Job Functions:

  • Answer incoming calls regarding general billing, service related and product questions
  • Analyze customer accounts and determine appropriate resolution
  • Process payments
  • Process Service Requests
  • The ability to deal patiently with problems and complaints while remaining courteous when faced with difficult
    or angry customers
  • Performance which meets or surpasses Company goals related to quality

Job Requirements

Experience and Educational Requirements:

  • A minimum of one year current experience working in a customer oriented business
  • Must exhibit excellent customer service interpersonal skills
  • Must have the ability to communicate effectively with customers, both orally and written
  • Experience using telephone equipment, computers and various other office products such as MS Outlook, Word, Excel and PowerPoint
  • Excellent computer software navigation skills
  • Ability to exercise good judgment and utilize critical thinking skills
  • Problem resolution skills
  • Must be able to work in a fast paced call support environment
  • Ability to type a minimum of 45 words per minute
  • Excellent listening skills
  • Be able to work a flexible schedule
  • Must be able to sit for long duration of time
  • Must live around Ikeja, salary is between ₦50,000 and ₦65,000
  • Must be available to start immediately

Mode of Application

Interested applicant should click the link http://rnetng.com/job/8072/

 

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