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Multi-linguist Business Development at StreSERT Services Limited

Our client is a leading logistics and supply chain management company with headquarters in Lagos, Nigeria. The company is a licensed ship broker as well as a clearing/forwarding agent with expertise in haulage, warehousing, vessel and tanker barging, ship brokerage etc.

Job Summary:

Identify new business opportunities, develop existing business and add new business accounts. Maintain an active new business prospect listing to approach and present to the company. Undertake new business sales leads to win new business. Responsible in maintaining existing customer database through regular sales visits.

Job Responsibilities:

  • The Business Development Manager is responsible for the promotion and active selling of the company’s services, which includes Ship brokerage, warehousing, freight forwarding and supply chain solutions.
  • Managing a team of other Business Development Executives ensuring that they manage all opportunities effectively and strategically guiding them in line with company requirements and sales targets.
  • Develop a new business prospect listing to ensure that future new business development is planned in advance.
  • Responsible for the management and handling of the RFQ response documents coming to the company for Contract Logistics Business.
  • Develop and maintain procedures as per policy for RFQ and new business submissions; Produce exceptional proposal documentation.
  • Maintain all account and new business approaches and outcomes in view, with a focus on winning and keeping profitable business.
  • Generate and distribute specific reports as required in alignment with the position.
  • Maintain close working relationships with the Customer Service, Operations and Contract Logistics team.
  • Maintain and manage the financial forecast and cost module projections for new business submission.
  • Undertake cross selling and up selling within existing customer base to further develop account potential through airfreight, sea freight, road freight, warehousing and other value added products and contract logistics.
  • Manage and coordinate commercial activities of defined group of customers with the customer service team, in line with the company’s targets.
  • Represents the company and its policies to the clients which are defined as “Strategic Accounts”.
  • Undertake sales presentations to customers and business communities to present to the company and its products and services.
  • Gain an understanding of the needs of existing customers and how to add value to their business in the relevant product area.
  • Work collaboratively with other BDM's and Operations leaders to identify and develop opportunities.
  • Responsible for managing and maximizing the organization’s business result from the assigned accounts through a combination of world class account management, business development, and consultative selling.
  • Through stakeholder management and effective solutions to ensure revenue growth, retention and customer satisfaction, in order to achieve the assigned sales, volume and financial targets.
  • Manage and execute a global account pursuit plan in accordance with goals and objectives for the account, including acquisition of new business, maintenance of existing business and maintaining or improving profitability.

Education, Experience & Spoken Languages:

  • Bachelor’s degree in Business Administration, Marketing, Transportation, Logistics, Supply Chain Management or a related field preferred. (Or an equivalent combination of work experience)
  • Minimum of (5) five years industry experience in a similar role and not exceeding 40 years of age.
  • Ability to speak Chinese or Indian language with the 3 major Nigerian languages will be an added advantage.

Key Skills and Competencies:

  • Excellent transaction negotiation and closing skills.
  • Sound commercial insight and experience, ability to demonstrate strong analytical and interpersonal skills.
  • Confidence in undertaking presentations to vast number of people.
  • Analytic skills to review both financial and operational data.
  • Able to use MS office, PowerPoint, Excel and some other PC applications
  • Able to work under pressure where needed.
  • Able to travel both internal and abroad.
  • Good time management techniques and excellent reporting abilities.
  • Prioritising and managing a number of customer relationships at a senior level.
  • Good Manufacturing Practice experience knowledge.
  • Commercially and financially astute with a good balance of strategic thinking and operational credibility.

Mode of Application

Qualified candidates should please forward CVs to ‘recruitment@stresertservices.com’ using BSML’ as subject of mail before 15th October, 2017. Kindly list the languages spoken on your CV. Shortlisted candidates will be invited for interviews.

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