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Customer Service Executives at ROCAD Constructions

ROCAD Construction Limited was incorporated and registered in Nigeria by the Corporate Affairs Commission on 4th July 2002. We are a frontline privately owned building and civil engineering company licensed to undertake building and civil engineering works.

ROCAD Construction Limited has executed series of qualitative projects across the Country through the use of qualified and well experienced labor force.

Key Responsibilities

  • To attend to all customer’s enquiries and sell competitive products.
  • To offer sales advice on products to customers
  • Build and maintain effective customer relationship
  • To strategically engage in active selling of products and close sales opportunities
  • Support and provide superior service to customers via phones, e-mails and faxes as a receiver and caller.
  • To deal with customers via telephone, Internet, e-mail and instant messaging.

Requirements/Skills:

  • Must have good interpersonal skills to understand customers’ inquiries or complaints and deal effectively with people who may be worried, frustrated or angry.
  • Must be able to learn quickly so they can acquire the product knowledge to answer customers’ questions accurately.
  • Must also have good knowledge of telephone and computer systems so they can use call center systems efficiently.

Mode of Application

Qualified candidate should forward position applying for and CV to info.rocadconstructionsltd@gmail.com

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