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Customer Service Representative And Operations Executive at PowerHQ Company

PowerHQ, we are an eco-friendly, tech-savvy solution driven online Retail firm based in Lagos, Nigeria. We offer online sales of (MTN&ETISALAT) Data Plans. Due to our expansion and determination to offer uncompromising quality service to our customers we are looking for motivated young smart team members who can join us to continue to create value for the customers, themselves and also the company.

Job Responsibilities

  • Will be the first point of contact with customers on the phone.
  • Receive and resolve customer’s complaints.
  • Educate customers about our products and services.
  • Attend to SMS and Whatsapp communications with customers.
  • Be friendly at all times when attending to customers.
  • Work on rotational shift cycles.

Desired Qualities

  • Good command of English language; spoken and written
  • Comfortable with touchscreen phones (Android & Windows)
  • Friendly outgoing personality
  • Good analytical instincts and attention to details.
  • Ability to work in a team
  • Ability to multitask in a fast paced environment.
  • Lives close to Ogba, Lagos.

Job Qualification
SSCE/Open University Student/ Distant Learning Students. (University graduates are not invited to apply)

Mode of Application
Interested and qualified candidates should Click here to apply
(email applications not accepted)

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