Job Details

  • Specialization IT & Telecoms
  • Industry Internet / Software
  • Job Type Full Time
  • Qualification Bachelor's Degree
  • Location , Abia, Abuja, Adamawa, Akwa ibom, Anambra, Bauchi, Bayelsa, Benue, Borno, Cross River, Delta, Edo, Ebonyi, Ekiti, Enugu, Gombe, Imo, Jigawa, Kaduna, Kano, Katsina, Kebbi, Kogi, Kwara, Lagos, Niger, Ogun, Ondo, Osun, Oyo, Nassarawa, Plateau, Rivers, Sokot
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IT Technical Support Internship at Microsoft

Microsoft is the worldwide leader in software, services, devices and solutions, founded in 1975. As a leader in platform and productivity for the mobile-first, cloud-first world, we believe in what people make possible. Our mission is to empower every person and every organization on the planet to achieve more.“I am because we are” – the popular African proverb asserts. It also best describes our relationship with the continent of Africa over the last 20 years.The Microsoft 4Afrika initiative has enabled us to link our growth with approaches that accelerate growth for the continent in three critical areas of development – world-class skills, access and innovation. Each of these focuses on different aspects that will help empower African youth, entrepreneurs, developers and business and civic leaders to turn great ideas into a reality that can help their community, their country, the continent, and beyond.World-Class Skills is about Microsoft’s plans to develop a self-sustaining, world-class education platform, both online and offline, to help Africans develop skills for entrepreneurship and improved employability and competitiveness.

The Microsoft Interns4Afrika program offers talented young people a unique experience with a dynamic and agile technology organization on the African continent. You will work for 6 months with a Microsoft partner on real projects, collaborating and learning from your colleagues. Whether you’re aspiring for a future in sales, marketing or technology, this is your chance to kick-start your future

To give you the best chance of success 4 weeks of your internship will be dedicated to developing world class business and technical skills. We’ll support you to rapidly develop your capabilities through the (virtual) classroom and the great work you will do.The competition for a place on Interns 4Afrika is tough but if you are entrepreneurial with a passion for technology, are keen to continue learning and have a flexible can-do attitude we want to hear from you. Join us today, and help shape the Africa of tomorrow.

A technical intern should have:

  • Problem Solving skills
  • LAN Knowledge
  • Help Desk Experience
  • Verbal Communication
  • Operating Systems
  • Phone Skills
  • Customer Service
  • Quality Focus
  • PC Proficiency
  • System Administration

Responsibilities

  • Troubleshoot and resolve customers problems
  • Deployment of Office365 solutions to customers
  • Support Office365 tickets as opened in the helpdesk partal
  • Provide training to customers on Office365 capabilities
  • Support the marketing team on Office365 technical issues
  • Sever administration
  • Test and document software
  • Database management
  • All tasks concerning the installation, migration and support of a sever system
  • Microsoft Cloud products installation and support

Required skills

  • Basic computer maintenance
  • Technical documentation
  • Server management
  • Computer, laptop maintenance and repair
  • C, C# or C++
  • CSS
  • IT support
  • Customer support, CRM systems
  • Problem solving

Required languages

  • English (Spoken: fluent | Written: fluent)

Interested and qualified candidates should Click Here to Apply for this Position

NOTICE TO APPLICANTS:
Candidates who are currently doing National Youth Service will be disqualified.

For more information, visit https://www.microsoft.com/africa/4afrika/interns4afrika/

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