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IT Officer at Yes-Africa Global Resources Company

Yes-Africa Global Resources Company, we are a global empowerment company committed to helping people take control of their personal and organizational goals.
We are recruiting to fill the position below:

Responsibilities

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners.
  • Support the warehouse supervisors with additional information from the database.
  • Participating in defining future processes and translating into functional requirements.
  • Categorize issues and escalate where necessary to the appropriate next level.
  • Provide solutions for equipment failures like scanners, printers.
  • Prepare system and performance tests.
  • Monitor installation of software delivery notes and test bug fixes.
  • Planning and undertaking scheduled maintenance upgrades.
  • Talking to clients and computer users to determine the nature of problems.
  • Responding to breakdowns.
  • Investigating, diagnosing and solving computer software and hardware faults.
  • Repairing equipment and replacing parts.
  • Supervising junior engineering and technical staff.
  • Agreeing timescales.
  • Obtaining replacement or specialist components, fixtures or fittings.
  • Checking computer equipment for electrical safety.
  • Maintaining records of software licences.
  • Managing stocks of equipment, consumables and other supplies.

Qualifications

  • Bachelor’s Degree in Computer Sciences, Information Technology and any other related field.
  • At least 1-3 years’ experience in an IT support role.
  • A recognised IT certification.

Key Skills:

  • Technical skills.
  • Organisational skills.
  • Interpersonal skills.
  • Communication skills.
  • Patience.
  • A meticulous and methodical nature.
  • A logical mind.
  • Capable of working well under pressure.
  • Enthusiasm to be continually learning.

How to Apply
Interested and qualified candidates should send their CV’s to: olujide.mayowa@yesafricaglobalresources.com

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