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Business Analyst at Payd

Why Work For Payd

This is an opportunity to join an energetic, fast paced, dynamic, Sequoia* backed, mobile payments company, offering ample growth opportunities and exciting challenges.

  • Sequoia played a role in the funding of YouTube, Apple, Google and other exciting companies.
  • Career & personal growth opportunities within payd are unusually high, fuelled by a team of A-players who drive growth.
  • High performers continue to join payd, resultantly our team consists almost entirely of hardworking, fun, high performing, smart people who believe in our vision and strive to make a significant difference in the digital payment space and the world they live in.
  • At payd we invest in career development of our people and work closely with you on making your career goals a reality.


To conceptualize and develop business requirements for products deployed across multiple markets. The successful candidate will be part of the product management team responsible for developing products that are rapidly scalable and working with cross-functional teams – Marketing, Sales, Engineering, Finance, Operations and Legal – to successfully take the product to market and manage its lifecycle.

Key Responsibility Areas

  • Work with Product Management, Marketing and Sales to analyse the market and conceptualize new product features.
  • Develop Business Requirements, Operational Processes and other documentation in collaboration with multidisciplinary teams both internal and external.
  • Elicit feedback from internal stakeholders and be responsible for requirement gathering to enable accurate planning and delivery of the business requirement specification.
  • Facilitate requirement gathering sessions with internal stakeholders such as engineering, finance, marketing and sales to ensure completeness of consumer product offering.
  • Document and improve internal and external delivery processes pertaining to the direct to consumer product offerings.
  • Represent Product Management as a Product Owner when liaising with the engineering team to ensure rapid and accurate delivery of the product features and use-cases.
  • Develop a deep understanding of our products and markets and keep the business current on new trends and competitor activities

RequirementsCore Competencies:

  • Ability to independently analyse data and make insightful business recommendations
  • Ability to facilitate workshops with internal and external stakeholders to determine requirements in order to successfully take a product to market and manage its lifecycle
  • Ability to converse and liaise with both technical and non-technical teams
  • Excellent communication and presentation skills
  • Proven ability to solve complex business problems
  • Strong document writing skills
  • Background in technical / system solutions is advantageous

Experience And Education

  • Experience writing business requirements for technology platforms, enterprise and consumer facing applications
  • Experience developing or improving business process such as customer care, reconciliation and settlement
  • 2+ years’ experience in Business Analysis
  • Computer Science / Engineering or Business degree / diploma (BBA, MBA, Business Analysis certification)

Personal Characteristics

  • Be a self-starter with the ability to manage priorities. Must be able to work independently and as part of a fast-paced and dynamic team
  • Excellent time management and inter-personal skills
  • Relentless attention to detail
  • Logical thinker with a high degree of creativity and problem solving skills

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