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Senior Manager, Risk Management


Core purpose of the Job

  • To assist Senior and Executive Management with the implementation of proper best practice Risk Management framework, policies and processes; promote competence, awareness and integration, and facilitate an efficient reporting protocol on risk exposures and prevention strategies to key stakeholders.
  • Education 
  • B.Sc/B.Eng in Any numerate discipline 
  • Risk Management qualification would be an added advantage 
  • Professional Certification – ACA or ACCA or CIA is required. 


  • Minimum of 10 years’ experience in Risk Management in a Telco, Consulting or an audit firm 
  • Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others 
  • Experience working in a Large organization 
  • Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry 
  • Worked across diverse cultures and geographies advantageous 
  • At least 3 years financial experience in Business Risk or Auditing 


  • Risk management tools 
  • Computer and systems training 
  • Project Management 
  • Principles and practices of ERM 

Job Summary 

  • Support the Shareholder return strategy by developing and implementing Processes that are aligned to achieving elements on the business score card. 
  • Participate in the review of business processes (headcount, process optimisation etc), to drive efficiency gains. 
  • Participate in Contract negotiations to reduce cost and drive MTNN Asset Optimization efforts. 
  • Provide input into forecasting, planning, and development of the budget for the unit and actively monitor business risk management operations, ensuring expenditure is in line with the agreed budgets. 
  • Serve the Division’s internal customers and provide solutions to improve the customer experience. 
  • Serve MTNN’s customers and provide solutions to improve the customer experience. 
  • Drive an increase in MTNN’s Net Promoter Score 
  • Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization. 
  • Provide timely and quality reports to stakeholders including escalation of risk issues in line with appetite and escalation process. 
  • Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service. 
  • Partner with MTNN’s Ecosystem Partners to deliver business value 
  • Review internal and external business environment and provide input into the development of plans for the roll-out of Risk Management in conjunction with the Business Units across MTNN, in alignment with the Group Risk Management Framework. 
  • Analyse long term implications of actions on the viability of the business from a broad perspective and assess the impact of risk management decisions and recommendations on other areas in relation to the organisation 
  • Develop, implement and fine-tune methods, processes and systems to enhance divisional performance and ensure MTNN’s operations are driven by best practices to achieve continuous improvement and foster innovation. 
  • Provide input into the development of risk management policies and procedures and develop operational plans and targets in alignment with MTNN business strategy. 
  • Implement and maintain Business Risk Management policies and procedures and ensure periodic review of their effectiveness and impact. 
  • Analyse local conditions utilizing appropriate models and competitor activities and assess potential business risks. 
  • Facilitate enterprise-wide risk assessments, mitigation and ownership in all Business Units across MTNN including annual Principal Risk assessment workshop with Excom, in line with the Group ERM framework. 
  • Ensure that ERA (risks management system/ tool) is implemented and fully utilized to automate the risk management process within MTN Nigeria. 
  • Perform in-depth evaluations on key risks within the organization and assist the business in developing prevention strategies and business continuity plans. 
  • Provide input into the development of procedures and processes for crisis prevention and management. 
  • Facilitate the implementation of defined project risk management framework and provide ongoing risk identification, assessment, monitoring and reporting to the stakeholders. 
  • Support the Insurance unit in its implementation of Insurance risk management per Group framework. 
  • Provide Enterprise Risk Management reports to stakeholders and contribute to reports to Audit and Risk Committee on a quarterly basis. 
  • Regularly monitor and review resources of the department ensuring they are allocated and utilized in a cost effective and financially disciplined manner. 
  • Provide training to management and staff on risk matters and train the use of ERA software, 
  • Facilitate the application of the risk maturity model across selected risk specialist areas 

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