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Relationship Executive at Stresert

Our client is one of the leading credit bureau companies in Nigeria. As a result of growth, they require the service of a Relationship Executive (contract based position).

Job Summary:

The role will be an interface between the company and its Members/ Data Providers. Must have an excellent rapport and develop relationship with Members/ Data Providers. Activities are conducted with the objective of increasing the amount of sales with the present Members and identifying and acquiring new business from potential Members/ Data Providers.

Detailed Responsibilities:

  • Identify and acquire new customers.
  • Execute customer relationship plans.
  • Build and maintain relationships with bureau subscribers to ensure customer satisfaction.
  • Ensure optimal customer service experience at every client interaction.
  • Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies.
  • Adhere to Service Level Agreements (SLA) to ensure the delivery of services to Members/Data Providers.
  • Achieve revenue targets across different product/ service offerings by the company.
  • Introduce new service offerings to customers; make sales to meet given targets.
  • Any other duties of similar responsibilities assigned from time to time.

Requirements:

  • B.Sc / HND degree in a numerate of semi-numerate discipline.
  • 3 - 4 years post qualification experience as a relationship officer/customer service executive preferably from the financial services sector.
  • Must have good knowledge of MS Office.
  • Excellent communication and interpersonal skills.
  • Good customer service skills.
  • Good planning and organizing skills with an eye for detail.
  • Excellent negotiating and marketing skills.
  • Must be detailed to the later.
  • Please note that this role is a contract based position.

Proposed salary & Application:

Applicants should forward passport picture and CVs to ‘recruitment@stresertservices.com’ using ‘JRE17’ as subject of mail before 25th June, 2017. Qualified applicants with the required experience, passport picture & CV will be invited for interviews.

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