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Mechanical/Site Engineer at Confidential

Coordination of all Installation activities to ensure excellent standard of service and high level of customer satisfaction.

Job Description

• Preparation of installation quotation
• Attend to all products and services inquiries by both potential and existing clients
• Document and maintain up-to-date records such as customer account information, customers feedback, maintenance feedback, sub-contractor records,  project files, maintenance records etc
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Analyze customers’ needs and collect customers’ information in order to recommend products & services to improve sales
• Initiate required action for response to customer service requests for maintenance/installation services, communicate same to the appropriate personnel/departments and ensure prompt feedback
• Manage installation activities by planning/scheduling daily maintenance/installation activities.

Personality

• Smart                                                                                

 • Cultured
• Analytical
• Dutiful
• Meticulous                                

 • Intelligent

Competence and skills

• Practical strategic planning ability
• Attention to detail
• Time management and prioritization
• Excellent interpersonal and communication skills
• Telephone etiquette
• High ability to Multi-task
• Customer Focus
• Initiative & Resourcefulness

Qualification

4-6years relevant work experience

B.Sc in Mechanical Engineering

. Mininmum of 2.2

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