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Treasury Support/ Disbursement Desk at Confidential via ICS Limited

Job Description:

  • Download bank account statements for all client and mutual funds. Call-over outflows, update current obligations, and prepare net cash position report daily.
  • Review batches of mutual fund redemptions received from Retail Operations.
  • Populate CitiDirect upload template with payment details and verify client account numbers on the CitiDirect platform.
  • Upload mutual funds redemptions, prepare schedule for verification. Scan documents to signatories for approval.
  • Daily call-over of completed redemptions transfers and reprocessing of failed transfers.
  • Ensure closure and subsequent notification of concluded transactions to service users (for Clients & Mutual Funds Redemptions) via tracker and email as necessary.
  • Advise Customer Experience and Retail Operations of exceptions (failed transfers, additional KYC requirements via e-mail and follow through on resolution of same.
  • Assist in preparing journals for transactions originating from Treasury on ERP module and other reconciliation items relating to the desk.
  • Assist to upload working capital and WRM client withdrawals on bank payment platforms.
  • Prompt transfer of funds on CitiDirect from the trading accounts to the redemption accounts to fund client request.
  • Manage account opening process and provide support for user/signatory enquiries.
  • Obtain and archive documentary evidence as necessary for mutual fund redemptions, working capital payments, client portfolio withdrawals and account opening documentation.
  • Manage and track outward cheques, correspondences and lodgment slips collected and processed by the unit runner. Review cheques/deposit slips before dispatch and reconcile/call-over with bank statements to ensure correctness.

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