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NOC Supervisor at Mainone Cable

MainOne's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business.A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big.

 

Job Description:

  • The NOC Technical Supervisor will be responsible for the first/second line network Support on the elements and components of the Main One network.
  • To support the MAIN ONE network 24-hour per day and 7 days a week basis.
  • Ensure that routine preventive maintenance procedures are carried out on all transmission, interconnect, and associated ancillary equipment contained within the network and deploy procedures for promptly implementing corrective maintenance.
  • Ensure that any equipment faults are rectified in a timely and efficient manner
  • Ensure the network restoration exercises, or network traffic restoration activity requested by the NOC are done as approved.
  • Ensure proper organizational attention to the problem, escalation or corrective action
  • Develop technical solutions to faults and troubles and implement solutions as appropriate, ensuring that service is restored on an optimum schedule.
  • Ensure the organization and motivation of the NOC Support Engineers
  • Ensure the provision of feedback to GNOC Manager on the status of network events.
  • Ensure network performance reports are generated and delivered on time.
  • Ensure the provision of training for NOC Engineers, where applicable.

Contact :

  • Under the supervision of the GNOC Manager, you will be required to liaise and interface with other groups/departments typically involved in the Technical Management of the project.

Qualifications

  • HND/B.Sc in any relevant discipline.
  • 5-7 years of relevant experience
  • Professional Certification in CCNA/CCNP preferred
  • ITIL V1 Certified

Competencies Required:

  • Technical & Professional proficiency (Operation and Maintenance field, preferably for a large ISP, ASP, web hosting facility, data centre or telecommunications company.
  • Experience running a submarine cable landing station is preferred and a plus.
  • Research & writing skills
  • Experience in submarine, multiplexing transmission system with specific experience providing operational support on a transmission network
  • Leadership &self- management skills
  • Relationship Management
  • Proficiency in MS Office and MS Project

Demands of the Job:

  • Ability and willingness to work round the clock when required, and meet tight deadlines
  • Ability to travel within and out of the country at short notice
  • Good research skills

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