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Hosting Operations Director at Huawei

At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields.

 

Key Experience 

  • With 10-15 years related experience in Telecom or MTK, very deep understanding of IT Outsourcing/ Managed Services project
  • Proven experience of designing and implementing complex projects and programmes including change management
  • Can interface with Customer C-Level and across all other levels of people including internal Huawei organization
  • Evidence of being able to turn a high level strategy into a set of deliverables and key tasks
  • Leadership capability across his managers, project managers and other managers in the organization
  • Should be able to establish and maintain effective working relations with the customer, transformation team, operations team and other stakeholders and businesses
  • Should have the capability to share best practices in Transformation and Program Management
  • Specific technical "know-how" (at least) on BSS and Infrastructure IT Domains
  • Experience on the delivery of improvements in large customer management and also supporting operational environment

Skills 

  • Excellent facilitation and presentation skills
  • Capable of good problem solving skills and techniques
  • Industry accreditation such as Prince 2, MSP, ITIL etc are advantage
  • Business driven and should have the capability to translate technical delivery projects to business benefits and realization
  • Good communication capabilities and pro-activeness are preferred.
  • Language: Excellent written and oral communication skills in English.

 

Job Description:

  • Establish Operation plan, milestones and deliverables.
  • Establish and manage Operation team structure and members.
  • Establish and standardize Operation delivery process.
  • Design, establish and manage cost effective, sustainable service delivery across all offerings - drive definition of, and protect, delivery strategies and standards
  • Establish team management process and organization.
  • Plan, manage and execute Operation Projects' budget to ensure successful delivery.

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