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Customer Supply Chain Advisor at Robert Bosch Limited

Africa is a vibrant continent that’s home to over 1.1 billion people. Technology is playing an increasingly, important part in creating opportunities and uplifting both individuals and communities. Here you can discover unique stories from the continent, meet some of its people and witness some of the positive change that’s taking place, on a daily basis.

 

Job Responsibilities:

  • Responsible for internal sales tasks in Nigeria.
  • Coordinate with Business Development Manager in Nigeria and Supply Chain Team Africa.
  • Coordinate clearing and subsequent delivery of incoming goods.
  • Full support and assistance to all Bosch customers.
  • Submitting of offers to customers and follow- up.
  • Handling and follow-up on customers’ orders.
  • Same day response to customer’s complaints, enquires and claims.
  • Data Management (including electronic orders).
  • Accurate documentation raised on various processes.
  • Continuous attention to allocated customers’ back orders and credit limit.
  • Facilitate financial processes e.g. credit limit, goods returned and customer’s credit.
  • Ensure that generally acceptable customer service principles are adhered to

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