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Job Vacancy For Customer Service Agent at Kitchen & Bar

After spending over 2 years developing our menu and our vehicles, Chinaman’s Kitchen and Bar was born.
We have created a dining experience which serves a range of fresh, dishes spanning all of southern Asia. It brings together ingredients and flavours from Chinese, Indian, Japanese, Malay, Philippine, and Thai cooking… to create delicious, fresh and nutritious dishes served in an efficient, friendly and professional manner.

About the Role: We are looking for a skilled Customer Service Agent [CSA] iLagosto take orders and deliver food and beverages to our guests. Ultimately, you should be able to provide an excellent overall guest experience. This role reports to the Duty Supervisor and would work within the FoH department.



  • Proven work experience as a waiter or waitress
  • Ability to develop constructive working and interpersonal relationships with colleagues and customers
  • Problem solving and decision making skills
  • Service orientation and excellent organizational skills
  • Hands on experience with cash register and any ordering information system
  • Active listening and effective communication competencies
  • Good physical condition
  • High school diploma; food safety training will be considered a plus


Key Responsibilities:

  • Providing excellent customer services that promote satisfaction;
  • Greeting customers and presenting menus;
  • Making recommendations or sharing additional information upon request;
  • Taking and serving food/drinks orders and up-selling any additional products;
  • Arranging service point and maintaining cleanliness and tidiness;
  • Checking products for quality and correcting any problems that keep guests from enjoying their meal/drink;
  • Delivering checks and collecting payments;
  • Cooperating with all serving and kitchen staff;
  • Following all relevant health department rules/regulations and all customer service guidelines.


Subsidized staff meals when on duty, and free staff transport.

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