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ADM Delivery Manager at Ericsson

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.


We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.


About the Role:


This role is responsible for managing the ADM business development, demand and delivery towards customer, which would involve funnel generation of ADM Change Requests/ customer demand, forecasting, design, developing and delivering technical solutions for the customers.



Candidate should have 9 or more years of project / delivery management experience, including hands on experience in development and/or deployment / integration activities for telecom solutions like Multi-mediation, billing applications, middleware, provisioning, pre-paid charging etc. Good to have prior experience in JAVA, GSM / IN call flow, INAP / CAMEL, UNIX / Solaris, Oracle / any other Database, and Software Development Life cycle and tools used at various steps of project life cycle.


Essentials For The Role:

  • Project Management experience managing System Integration projects
  • Good analytical skills and Telecom/System Integration business knowledge
  • Hands on delivery experience
  • Customer facing experience
  • Excellent Team Spirit, co-operative with mentoring capabilities
  • Good communication and presentation skills
  • Open for travel to various countries in Sub-Saharan Africa
  • Candidate should have good understanding of Telecom Network



  • B.E., B. Tech, Engineering or equivalent


Job Description:

Supporting the market and sales organization as an expert in the solution portfolio for preparing project plans including all knowledge areas of project management, like scope, time, cost, communication management. This includes

  • To produce high level and low level project plans to meet customer requirements
  • To take ownership of the managing the Application development and maintenance delivery
  • Together with the Solution Architect, prepare and own time and cost estimation
  • Drill down the scope into tasks and provide effort estimates along with Solution Architect
  • Ensure profitable ADM business / delivery and customer satisfaction
  • Identify new business opportunities
  • Coordinating with all required stakeholders like Account team, IT&C project delivery team, customer support and managed service, for successful ADM delivery towards customers
  • Managing customer interface, expectations and escalations
  • Managing project delivery resources across geographical boundaries in a virtual team environment


Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

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