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Digital Marketing Training

Switch Operations Engineer at MTN

With over 57 million subscribers and more than $16 billion invested so far in the economy, MTN is the largest provider of mobile network access and ICT solutions in Nigeria, connecting whole communities with each other and with the rest of the world. Since our entry into the market in 2001, MTN has become an intrinsic part of Nigerian social and economic life, offering a wide range of products

Qualification:

  • BEng, BTech Or HND
  • Fluent In English 
  • First Degree In  Electrical/Electronics (Telecommunications)
  • Minimum Of 3 Years’ Experience In An Area Of Specialisation; With Experience Working With Others
  • Experience Working In A Medium  Organization 
  • Hands-On Experience Core Network Operations And Maintenance In GSM Environment

 

Skills/Requirements:

 

  • GSM Node Hardware Dimensioning
  • AXE Hardware Maintenance AXE 810
  • GSM MSC/VLR Operations
  • GSM BSC Operations
  • GSM AXE Operation
  • GSM Core Network Maintenance
  • GSM System Survey
  • GPRS BSS Operation
  • Ericsson WCDMA System Overview
  • WCDMA System Core Network Maintenance
  • WCDMA RAN Field Maintenance
  • WCDMA MSC Server & MGW
  • WCDMA Mobile MGW Operation & Configuration
  • Technical Report Writing

 

Key Responsibilities:

    
 

  • To Implement Network Integration And Resolve Faults On The Core Network
  • Extract Value From What We Already Have By Focusing On Optimizing Processes Within The Unit/Department In Line With The Value Creation Philosophy.  This Includes Individual Contributions And Recommendations To Improve Existing Business Project/Initiative. 
  • Drive Innovation By Identifying And Taking Advantage Of New Business Opportunities, E.G., By Stimulating And Encouraging New Business Opportunities, Launch Of Products, Product/Process Innovation, Business Model Innovation Etc.
  • Maintain Leadership In The ICT/Digital Industry By Partnering With MTNN’s Partners To Improve Their Processes Which In Turn Will Improve The Efficiency Of MTNN’s Operations.  
  • Enhance/Expand MTN’s Role In The Larger National Macro Environment By Participating In CSR Projects And/Or NGO’s, Involvement In Recognized Professional Institutions, Participating In Think-Tank Activities Etc.
  • Sustain The Right Organisational Culture And Behaviors By Demonstrating The Vital Behaviours Every Time. 
  • Ensure Value Is Created By Resolving BTS Network Fault Promptly For Network Efficiency And Escalate Unresolved Faults To HLS.
  • Track, Monitor, And Resolve Faults Using Approved Switch Processes And Procedures And The Ericsson Exchange Library.
  • Implement Change Requests/Planned Work, Using Switch Procedures.
  • Monitor Performance Statistics And Generate Weekly Reports.
  • Update Switch Records Such As Billing Backup, Weekly Dumps And Test Load.
  • Act As Interface To Customer Service And Assist In Resolving Customers’ Problems.
  • Ensure Value Is  Created Through Effective Stakeholder Management
  • Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape.
  • Foster Active Collaboration And Relationships With Employees Across All Levels And Divisions In Line With MTN’s VB And Values.

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