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Regional Retail Operations Manager at Pentasia

Inspiring careers in digital. Est. 2001, we’re a specialist digital recruitment agency for leading tech, iGaming and eCommerce brands. Hiring candidates across the skill spectrum: 3,500 and counting.

Key Responsibilities:

  • Developing local business plans with shop managers to maximise business levels and control costs
  • Leading by example and motivating shop teams to deliver high standards of customer service and shop presentation
  • Ensuring optimum staffing levels are maintained, including succession planning at all levels
  • Managing the performance of all staff within the region
  • Carrying out security investigations and associated disciplinary hearings
  • Ensuring all shops comply with our social responsibility policies fully
  • The successful applicant will have a proven track record in multi-site betting shop operations or be able to demonstrate the necessary skills and attributes for the role. You will also need to be able to demonstrate:
  • A sound commercial understanding of betting shop operations and profitability
  • A proven track record of delivering improved business performance in a betting shop or similar environment
  • An experienced people manager with a sound understanding of methods of improving performance of individuals and teams
  • The ability to prioritise your workload and adjust quickly to changes
  • The desire to be field based and work abroad in Africa
  • In return we offer a competitive salary package and all the tools to do the job effectively such as; accommodation, company car/driver, laptop, mobile phone.

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