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Chief Information Officer Information Technology Communications Customer Unit Nigeria at Ericsson

Strengthen assigned account(s) by supporting Key Account Managers in direct customer dialogues, providing experience & knowledge of Ericsson technology & offerings. Secure understanding of competition, market situation, etc. building on in-depth knowledge & understanding of the customer. Responsible for creating a highly capable & experienced organization, capture sales opportunities & secure a high level of quality regardless of the engagement model. Ensure that Ericsson is perceived as a technology leader & that our solutions (end-to-end) provide added value compared to the competition by being a trusted advisor to key decision makers in the customer organization.



  • 7-10 years experience of relationship sales
  • 7-10 years of experience from Information & Communication Technology (ICT) industry
  • Strong personal track record & experience of sales & delivery with the practice area



  • Ericsson Portfolio Knowledge
  • Financial Understanding
  • Presentation & communication skills
  • Customer Insight
  • Market Insight
  • Problem Solving & Strategic Thinking
  • Consultative Selling Skills
  • Leadership


Key Responsibilities:


  • Collaborate with Key Account Managers to grow the customer business
  • Initiate and drive customer dialog building on existing business
  • Communicate the customer visions, strategies and requirements within Ericsson
  • Evaluate Ericsson´s current strategy & plans vs. customer’s strategic plans
  • Secure understanding of local market dynamics and competitive landscape
  • Generate sales by positioning Ericsson as a technology leader
  • Assure customer awareness for implications of technology trends
  • Participate in knowledge transfer and documentation
  • Share information about solution to enable internal & customer competence build



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