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Job Vacancy For Receptionist at Prixair Group

Prixair Group - Prixair comprises of Prixair Hotels, Prixair Catering, Prixair Properties, Prixair Studio and Flames Restaurant.
We are the leading hospitality company, spanning the lodging sector from luxurious full-service hotels to extended-stay suites. Prixair group offers business and leisure travelers the finest in accommodations, service, amenities and value. Prixair group is dedicated to continuing its tradition of providing exceptional guest experiences.

Qualification:

  • BSc, HND and/or it’s equivalent with a minimum of 2years relevant working experience

 

Key Responsibilities:

  • Meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
  • Build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
  • Deal with guest requests to ensure a comfortable and pleasant stay.
  • Assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
  • Responsible for accurate and efficient accounts and guest billing processes.
  • Assist in keeping the hotel reception area clean and tidy at all times.
  • Administer all routes of reservations (eg, online, phone) to ensure that room bookings are made and recorded accurately.
  • Ensure that all reservations and cancellations are processed efficiently.
  • Keep up to date with room prices and special offers to provide accurate information to guests.
  • Report any maintenance, breakage or cleanliness problems to the relevant manager.
  • To undertake other duties assigned by managment

Application Method:

Applicants should Send CV's to careers@louisvalentino.net

 

 

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