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IT Supervisor at Betaplus

Betaplus is a leading Financial Institution in Africa offering a portfolio of customised and innovative services in our chosen market to improve access to finance, markets and advisory services by creating opportunities and offering innovative financial solutions to our customers.

We are currently in need of a qualified candidate to fill the position below. This position this position is responsible for managing all IT infrastructure in the organization and all other duties assigned.



  • Bachelor’s Degree in Computer Science. Information Systems or a directly related field
  • Certifications in Information Technology (ITIL, Cisco or Microsoft)



  • Minimum of 5 years working experience in IT ( systems and network administration)International experience desirable.


Key Responsibilities:


  • Maintaining and providing technical support for all systems, network and IT peripherals in the organisation
  • Designing and coordinating the implementation of new standards, IT policies, and procedures
  • Coordinating and managing all IT Projects and IT infrastructure
  • Developing and implementing innovative solutions and troubleshooting all IT issues
  • Deploying systems to new staff with appropriate applications and user specific application
  • Conducting periodic checks and carrying out preventive maintenance on all systems and network
  • Deploying network data storage and backing up vital IT data both physically and virtually
  • Developing contingency plans to cover systems failure, recovery and restoration procedures.
  • Conducting daily check on internet connectivity, speed test (Uplink and Downlink), routers and access points
  • Resolving IT complaints/request/queries
  • Preparing and administering the unit’s budget
  • Evaluating new network system (hardware configurations, installations, software) and vendor packages for feasibility, user compatibility, performance, cost, making purchase recommendations.
  • Liaising with external partners, including consultants, agencies and vendors on issues pertaining to information technology.
  • Staying up-to-date on emerging technologies and IT trends that are relevant to our business and constantly keeping management abreast of these advancements.
  • Performing other duties as assigned




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