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Shopper Marketing Manager at GSK

Job Title: Shopper Marketing Manager

We are a science-led global healthcare company that researches and develops a broad range of innovative products in three primary areas of pharmaceuticals, vaccines and consumer healthcare. As one of the few healthcare companies researching both medicines and vaccines for the World Health Organization’s three priority diseases – HIV/AIDS, tuberculosis and malaria


Basic qualifications: 

At least 5 years experience in a commercial role of which at least 2 years must be in shopper marketing.

Preferred qualifications: 

We have an agenda to accelerate our business in Africa.  Candidates must be able to operate effectively and efficiently with an FMCG mind set from day 1


• Define and develop shopper marketing strategy for Nigeria Cx business through adoption/adaptation of Africa Shopper Marketing guidelines in the context of the Nigerian trade environment
• Partner with Africa and category expert teams to deliver shopper marketing plans for Nigeria based on actionable commercial, competitor and shopper insight to drive brand share and equity ahead of competition
• Accountable for tracking implementation (Big 5 ie. Range, merchandising, connections, pricing and promotion) and impact (First Choice At Shelf) across consumer healthcare portfolio and recommend remedial action
• Partner with Market Activation & Customer Marketing Lead and other functional stakeholders (eg. Consumer, Sales and Expert marketing) to ensure co-delivery of Winning Formula and commercial goals
• Champion shopper mindset across Nigeria including coaching wider business on shopper capability and value
• Share and execute shopper best practice globally and across Nigeria.
• Ensure compliance with global category guidelines and local regulatory requirements
• Key liaison between Sales and Marketing. 
• Draws budget for Shopper marketing activities from A&P budgets for which Brand Managers are responsible.
• Ownership of BTL funds for the assigned channels ,including deployment and tracking.
Build category defining brands our consumers will love
 Develop actionable local shopper insights that build on global insight to generate locally relevant shopper Task Maps driving focus at LOC 
 Ensure the Brand Heart is brought to life consistently in all local shopper activation to build long term brand equity
 Identify investment priorities within shopper activation programme based on robust measurement
 Develop winning shopper execution briefs and lead co-creation with agency partners to adapt global executions by exception addressing validated local insights and improving ROI
 Drive/sustain first choice of brand at shelf

Deliver excellence in commercial delivery to become first choice for shoppers, customers and experts
 Provide shopper input into winning Market Activation Plans (MAPs) in the context of the trade environment in partnership with LOC’s. 
 Define and drive shopper marketing strategies to strengthen brand visibility and competitive differentiation at point of purchase.
 Drive winning LOC shopper execution: Determine the shopper journey, develop inspiring shopper activation toolkits (‘perfect stores’) and ensure brand fundamental are executed consistently throughout the path to purchase, customizing by channel and customer as relevant
 Drive brilliant in-market execution of shopper activation programme using global models and best practice

Use science and innovation to improve lives
 Develop shopper activation plans for innovation launches, in close collaboration with Marketing/Brand Managers to secure launch success
 Validate, localize and consistently deploy winning claims at point of purchase, working closely with Category, regulatory, medical and activation teams

Deliver high quality products and service at the right time and cost
 Deliver most impactful shopper activation tool kit within the available budget
 Recommend optimal investment mixes by trade channel / customer

Shape talent and culture by living our values and developing our people in a high performance culture
 Play a key role in the LOC marketing team in contributing shopper plans to the overall marketing strategy
 Leverage Marketing Way as “the way GSK does marketing”, coaching LOC activation teams and Marketing teams, sharing shopper best practice and championing continuous improvement
 Develop understanding of key trade customers (key accounts, wholesalers, distributors)  
 Drive external focus including regular trade visits across all main channels with in-market activation teams
 Model GSK values & behaviours and compliance with all GSK codes of practice. 

Impact measurement in driving business to first and best FMCH
 Deliver and track shopper KPIs such as – First Choice at Shelf, Share of Shelf, Share of Display, Share of Feature, Numeric and Weighted Distribution and recommend appropriate action to drive performance 
 Analyze the impact of shopper activity on the P&L and develop alternative plans where appropriate
 Measure success of local initiatives and provide timely and quality feedback to Category expert teams

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