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Digital Marketing Training

Relationship Exceutive at Confidential

Job Title: RELATIONSHIP EXECUTIVE

Our client is one of the leading credit bureau companies in Nigeria. As a result of growth, they require the service of a Relationship Executive.

The role will be an interface between the company and its Members/ Data Providers. Must have an excellent rapport and develop relationship with Members/ Data Providers. Activities are conducted with the objective of increasing the amount of sales with the present Members and identifying and acquiring new business from potential Members/ Data Providers

 

Qualification:

  • Minimum of a university degree in a numerate of semi-numerate discipline.

 

Skill/Requirements:

 

  • 2 - 3 years post qualification experience as a relationship officer/customer service executive preferably from the financial services sector.
  • Must have good knowledge of MS Office.
  • Excellent communication and interpersonal skills
  • Good customer service skills
  • Good planning and organizing skills with an eye for detail.
  • Excellent negotiation skills.
  • Excellent listening skill; Must be detailed to the later

 

Key Responsibilities:

  • Identify and acquire new customers
  • Execute customer relationship plans
  • Build and maintain relationships with bureau subscribers to ensure customer satisfaction
  • Ensure optimal customer service experience at every client interaction
  • Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies.
  • Adhere to Service Level Agreements (SLA) to ensure the delivery of services to Members/Data Providers
  • Achieve revenue targets across different product/ service offerings by the company.
  • Introduce new service offerings to customers
  • Any other duties of similar responsibilities assigned from time to time.

 

Qualified candidates should forward passport picture and CVs to ‘mgtpositions@stresert.com’ using ‘CRE916’ as subject of mail before 12th September, 2016. Incorrect titled applications will not be opened. Only applicants with passport picture and CVs will be invited for interviews

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